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Technologies and creativity combined

about

IT & Business Process Analyst

Hi, my name is Viesturs Kaugers, MSc. 

I am a SAP Signavio Certified Process Data Analyst and Business Process Consultant specializing in process analysis, process mining, and business process improvement. I help organizations to optimize workflows, identify inefficiencies, and implement data-driven improvements.

With a strong foundation in software engineering, I bridge the gap between technical implementation and business process optimization. My experience in software engineering enables me to approach process analysis with both business and technical perspectives.

I have led technical teams, managed technical projects, and applied agile methodologies like Scrum and VFQ to streamline workflows. By combining SAP Signavio expertise with process mining techniques, I drive strategic, data-driven decisions for business transformation and operational excellence.

My industry experience includes working with large manufacturing and finance institutions, where I have helped streamline operations, enhance process transparency, and optimize system performance to support business growth and efficiency.