Bridging Business
and AI for Impactful Solutions

Hi, my name is Viesturs Kaugers, MSc.

I help organizations bridge the gap between business goals and AI technologies to deliver impactful, intelligent solutions. As an AI Business Consultant and Product Analyst, I specialize in generative AI, conversational agents, and data-driven digital transformation—with a focus on real-world application and measurable value.

With a strong background in software engineering and certified expertise in business process consulting, I translate complex business needs into AI-driven products such as chatbots and large language model (LLM) applications. My work improves operations, enhances customer experiences, and enables scalable automation.

I lead cross-functional teams and manage agile AI initiatives using Scrum methodologies, emphasizing rapid iteration, strategic alignment, and continuous delivery. To support effective AI design, I also apply SAP Signavio-certified process mining techniques to uncover inefficiencies and structure workflows that guide AI solution prioritization.

My experience spans both public and private sectors—including finance, manufacturing, and government—where I have delivered high-value chatbot systems, generative AI pilots, and automation frameworks. By combining technical fluency with business insight, I ensure AI solutions are not only innovative, but also aligned with strategic goals and built to last.